INTRODUCTION TO DESIGN THINKING

A workshop designed to understand the basic concepts of “Design Thinking” and its application in your professional context.

This one-day or two half-day training course will help you develop practical and innovative solutions to your work problems. Design Thinking is a user-driven innovation process based on experimentation and prototyping.

This method teaches you how to innovate and make the design mindset a daily practice for your team.

Objectives

  • Learn about creating innovative solutions that better meet customers needs and give you a significant competitive advantage
  • Take the first step to develop a culture of innovation in your team, which breaks silos and embraces empathy and co-creation
  • Reduce risks in your projects using a collaborative and iterative approach

Target audience

  • Leaders
  • Start-up founders
  • Product managers
  • Project managers
  • Team leaders
  • Marketing managers
  • Designers
  • Engineers
  • UX and CX specialists or any professional wishing to place the customer experience at the center of their business decisions

Material provided

  • The adapted presentation (PDF)
  • A list of suggested activities to put “Design Thinking” into practice

Duration

1 day (8 hours – face-to-face instruction)

Available online

This course is also available online for those who want to level up or acquire new knowledge from the comfort of their home or office.​

Typically, this online course is split into two four-hour sessions over a week. However, it can be adapted to another format according to customer needs.

Requirements for participants: have access to the videoconferencing platform, a webcam, a microphone, post-its and pens.

Design Thinking : a 5-step process